5965 Transit Rd, East Amherst, NY 14051, USA
Not resolved
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

I would NOT recommend this place, you are better off going to emergency. They did not care in the least what was wrong with me.

All they cared about was putting the $140.00 charge on my debit card, checking my vitals, and telling me to "see your primary care physician". I am new to the area, had no primary yet, about to leave the country on business for 2 weeks, and I left with nothing: no recommendation for care, no diagnosis, no prescription, not even cough syrup. Not even a suggestion as to what to do for myself. I WILL NEVER RETURN HERE.

I asked to speak to a doctor versus the nurse practitioner, who refused to offer anything other than "see your primary care physician". When the doctor came in, he barely spoke English, threw his hands up in the air and yelled at me.

Product or Service Mentioned: Mash Urgent Care Medical Care.

Reason of review: Poor customer service.

Monetary Loss: $140.

Preferred solution: Full refund.

I didn't like: Staff, Doctor, Nurse practitioner.

Company wrote 0 private or public responses to the review from Apr 16.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like